Customers Size Agents Up in 5 Seconds

 Print Article

Learn the profit potential of enthusiasm
RISMEDIA, July 27 ? In a lively discussion about high-octane enthusiasm, Sherry Weeks hits the bull?s-eye when it comes to the proper customer-centric attitude: ?I want to give exceptional service to my clients. At the very least, I feel I owe them that.?

We all have at least a handful of downright ridiculous customer service tales to tell. Nothing infects a healthy office faster than the sour tone of complaint, or invisible tension of unresolved animosity. A poor attitude is a Texas-sized warning beacon to a potential homebuyer. ?It?ll take a customer about five seconds to size you up, and I can assure you that if they see any gloom and doom, they will not choose you. People want to buy a home from someone they like,? Sherry asserts.

Yet, in the world of real estate, each day brings a myriad of circumstances that challenge her attitude. Sherry confides, ?There can be days when 15 or 20 things go wrong. Now you can have yourself a little pity party, but who really cares? Know that no matter what card is dealt to you, you can play the hand.?

It?s that kind of surefire confidence and steadfast refusal to allow a situation to dictate her demeanor that?s kept Sherry on track to close more than 150 transactions this year. In response to her success, Sherry says, ?I don?t take any day for granted. I thank God for every day that I?m alive.?

But for Sherry, enthusiasm is just a by-product. She believes that an even more fundamental concept must be set in stone before an agent can consistently display enthusiasm.

On this week?s RISMedia/iSucceed Business Development and Training Call, Sherry Weeks espouses the power of a positive attitude. As an employee, an employer, and especially as a servant of the public, a Realtor, she explains how nothing must shake an agent?s unflappable composure. The interview, hosted by iSucceed?s own Bill Shue, will be available from July 27th to August 2nd at www.rismedia.com.

Based in Montgomery, Alabama, Sherry Weeks speaks, lives, and breathes motivational enthusiasm. As a recipient of the ABR, CRS and GRI designations, Sherry is on track to eclipse 150 transactions this year. With a sale price nearly double the market average, she’s truly deserving of her status as the number one ERA agent in her market.

Next week enjoy an practical conversation with Robert Yoder, who reveals how the proper systems can enable any talented agent to literally run their business from the golf course ? and hit a ?Hole-in-One? every time.

Every Wednesday the RIS Media/iSucceed Business Development and Training Call provides valuable real estate strategies, and introduces agents across the country to the full 30-minute iSucceed Weekly Counseling Call, available only at www.iSucceed.com – the #1 source for mentoring, coaching, and marketing resources from 150 of the most successful top-producers in today?s real estate market.

Listen to this week?s interview at http://www.isucceed.com/rismedia/interview

RISMedia welcomes your questions and comments. Send your e-mail to:
editorial@rismedia.com