Prudential Florida WCI Realty Partners with Most Home Technologies

Most Home’s customer experience management system to support over 2000 sales associates
Most Home’s customer experience management system to support over 2000 sales associates

RISMEDIA, June 1, 2006?Most Home Corp., a leading customer development solutions provider for the North American real estate market, has announced that its wholly owned subsidiary, Most Home Technologies, has signed a technology and services contract with Prudential Florida Realty to provide its industry leading Customer Experience Management system (CEM) to more than 55 of Prudential Florida WCI Realty’s offices and over 2,200 sales associates.

Terms of the agreement include the implementation of Most Home’s sophisticated lead response and management program that tracks prospects from initial inquiry to completion, a state-of-the-art Contact Center staffed with real estate professionals, and a comprehensive online campaign for generating and managing highly personalized client and prospect communications supporting the Prudential Florida WCI Realty brand and messaging.

“We heard about the success other Prudential franchises were experiencing with Most Home’s CEM system and immediately recognized how perfectly their commitment to providing an exceptional online customer experience supported our motto, ‘The Experience is Everything(SM),’” stated Rei Mesa, president and chief operating officer for Prudential Florida WCI Realty. “By providing all of our customers with a timely response to their online inquiries, we are confident that Prudential Florida WCI and its sales associates will remain their first choice when they decide to make their next home purchase,” he added.

“It is a credit to our response team and the great work they have been doing, that Prudential Florida WCI Realty would choose our company to partner with them,” says Jim Secord, president of Most Home Technologies. “We have been working with another Prudential affiliate in Colorado and they have already seen closed transactions and the benefits of providing their customers with a remarkable online experience. Prudential Florida WCI’s commitment to their customers is a testament to their organization. In combination with our client response, qualification and management system, the overall Prudential experience will be greatly enriched. We are proud to be working with them and look forward to a long and productive relationship,” he concluded.

For more information about Most Home’s eTeam Internet Response Services, visit www.mosthome.com.