Diverse Solutions Announces Release of New dsAgentChat

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New state-of-the-art program allows remote, instant two-way communication for live lead capture

New state-of-the-art program allows remote, instant two-way communication for live lead capture

RISMEDIA, December 18, 2006?Diverse Solutions, an industry leader in Web site design and Internet marketing for real estate professionals, has recently announced the release of their new dsAgentChat instant message technology. Created to enhance their well-received AgentCast Pro Web site, dsAgentChat gives prospective clients on a real estate agent?s Web site the option to connect live to the agent?s cell phone via text messages.

The dsAgentChat program was unveiled in Long Beach at the California Association of Realtors Expo back on October 17, 2006, and interested real estate agents and brokers representing many regions in the state visited the Diverse Solutions booth for demonstrations and information about the new product. Justin LaJoie, President and CEO of Diverse Solutions, stated that,

?The C.A.R. expo offered us the perfect arena to gauge the type of reaction we might receive from dsAgentChat because of amount of attendees the expo draws. We anticipated a good deal of interest, but, I have to admit, we may have underestimated the fact that lines at our booth would be several people deep for the majority of the show. Reporting this information back to my product development team was very exciting, for all of us, due to the hard work and time contributed to the program.?

Increasing Consumer Demand for Instant Information

Industry wide, products are created and unveiled that have allowed real estate and mortgage professionals to automate their follow up, manage contacts, and market their services. Diverse Solutions, in an effort to offer state-of-the-art solutions to their target market of real estate and mortgage professionals, is tending to focus heavily on developing products that provide substantial value to both the agent as well as the agent?s clients.

Diverse Solutions saw a way to successfully combine a very popular technology, instant messaging, with the one can?t-live-without tool owned by virtually every real estate agent, a cellular phone. When asked about the target applications and market for the new tool, LaJoie responded,

?The dsAgentChat product was created specifically to create an opportunity for agents to capture and communicate instantly with their website visitors. Blending this philosophy with the concept of using real-time communication integrated into our AgentCast Pro website is the perfect way to do this. Any opportunity an agent has to gain an edge by responding to the potential customer first is what we want to accomplish. Being given the first opportunity to build a relationship with a website visitor is a major factor in accomplishing this?.

Interactive Websites Helping to Increase Overall Leads

Recent statistics are reporting a slow but steady decline for the median home price nationwide as well as in overall activity and days on the market. However, statistics also show that there are still plenty of people who are interesting in buying and who are hoping to stumble upon a good deal now that the tide has changed. According to Tina Ellison, Director of Sales at Diverse Solutions, one owner of a Northern California broker office wrote in to report how well dsAgentChat had been received by the agents and customers alike.

?Before Diverse Solutions released the full version of dsAgentChat with cell phone capabilities, we used the instant messenger feature on our website. We do some very heavy advertising of our listings in local publications and I can say fairly that we?ve received almost as many instant messages asking for information on a specific ad as we have phone calls responding to the ad.? When asked if the new technology has changed the way his agents do business, he responded, ?I?ve seen our agents talking on the phone to one customer while multi-tasking and answering questions from a website visitor at the same time. That made me realize the value of this program, because we didn?t have to place anyone on hold, and someone who may not have wanted to talk to anyone was helped immediately.?

LaJoie, generally recognized for his out-of-the-box thinking and desire to offer superior technology, works hand-in-hand with his research and development team during the product development cycle of all of the company?s products and tools. Speaking with regards to the consistent successes of the agents using his products, he said, ?We aim to give our customers? customers access to information they need sooner rather than later. We think our job is to make sure they are the first to have access to this type of technology.? He continued, speaking about the success of his company as a whole. ?I?m a very hands on type of person. You?ll find me right there in the trenches at many of the trade shows and industry expos talking with agents and learning precisely what they?re seeking to improve their bottom lines and keep their clients happy. Keeping my hand on the pulse of the this industry has enabled us to really deliver what real estate agents and brokers are looking for.?

For more information visit www.diversesolutions.com.

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