RISMEDIA, March 12, 2007-QuantumDirect, Inc., a leading direct marketing technology company, announced the promotion of Debbie Gurley to vice president of customer support. She has the primary responsibility for the direct marketing success of every QuantumDirect customer, whether a real estate agent, a franchisee or a corporate level customer.
"Debbie has been instrumental in implementing new programs and technology to better service our customers nationwide. We are very pleased to promote her to this important position," said Steve Damman, president of QuantumDirect.
Debbie joined QuantumDirect in 2002 as a call center representative and quickly rose to several supervisory positions. Proving that dedication, perseverance and a passion for making the customer first, will take you to the top.
"Great customer service means caring not only for our customers, but for our internal staff. Rewarding my staff for a job well done ensures they will take care of our customers," said Debbie.
A few of Debbie's accomplishments include: creating an account management staff to assist corporate customers, implementing tools to help her support staff easily assist customers, forming a creative services review team, developing a support staff for QuantumPrint.com our on demand print solution, administering the "WOW" customer program and creating a way for customers to share testimonials of their experiences.
Debbie said, "In looking ahead, I will ensure we continue to make our tools more efficient, and that much easier for our customers to conduct their marketing."
Customer segments that Debbie's team continues to service include Real Estate, Franchise, Title, Mortgage and Remodeling companies.
For more information, visit www.QuantumDirect.com.
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