Expand Your Education with These Courses from
Bundle 1: CIPS Core Course (US Version).
The Psychology of Consultative Selling: Skills for Sales Success: Part Four.
Territory Management: Skills for Sales Success: Part Eight.
Expand your education through NAR’s REALTOR® University: A Consumer Advocate Approach to Mortgages: Course 2.
Bundle 2: CIPS Elective Courses (US Version).

Fidelity National Real Estate Solutions’ Hi-Fi VoiceSearch Technology Now Available in U.S.MLS’s

Have a comment on this article? Share on Facebook!

RISMEDIA, July 27, 2007—Fidelity National Real Estate Solutions (FNRES), a division of Fidelity National Financial, Inc. (NYSE:FNF), announced that Hi-Fi VoiceSearch™, an interactive voice response search technology, is now ready for activation in those Multiple Listing Services with Fidelity National’s Web-based Paragon™ 3 MLS platform. 

Hi-Fi VoiceSearch allows real estate professionals to perform real-time MLS database searches using simple voice commands from any telephone — anywhere, anytime.  This further expands the speech recognition capabilities introduced to the real estate industry last year with Fidelity National’s Hi-Fi VoiceAlert™, which automatically notifies agents by phone of updates to their current property searches. 

“Fidelity’s new voice recognition service not only ‘cuts the ties to the office,’ as the cliché promises, but does so with a device agents already have in their pockets.  And this technology doesn’t require hours of training – it’s as easy as dialing and talking,” said Fidelity National Real Estate Solutions vice president of business development Larry Spencer.  “

According to the company, Realtors are the ultimate mobile professionals and Hi-Fi VoiceSearch allows them to use a truly natural interface –their voice.  When they’re in the field, computers are impractical, if not impossible.  But every one of them has a cell phone and needs access to the MLS database.  It’s a perfect technology evolution for this profession,” Spencer said.

Through a dual-layer security system utilizing the phone’s unique Caller ID, users simply dial a toll-free telephone number to gain access to their Association or MLS’s listing database.  They verbally supply the MLS number or property address and in seconds hear the property profile over the telephone.  Through voice commands, agents can exercise options to receive profiles in a text message or e-mail, and have Hi-Fi VoiceSearch dial the listing agent’s telephone.

“Hi-Fi VoiceSearch is easy to use and always available,” said Robbin Crossley, executive director, Central Penn Multi-List, Inc. “Agents love it because of the freedom it provides, and clients are amazed by their immediate access to listing data. Hi-Fi VoiceSearch is an excellent tool for our agents to have in the field. It makes them more productive and enables them to sell more homes. Fidelity hit a home run with Hi-Fi VoiceSearch,” Crossley said.

“Fidelity is once again leading the field,” said Spencer.  “Paragon 3 is now the only MLS platform that has voice technology built into it.”

Paragon 3 users can immediately contract to utilize the Hi-Fi VoiceSearch and Hi-Fi VoiceAlert speech recognition enhancements and have those services activated within 24 hours.  MLS’s and REALTOR® associations that want to provide Paragon 3 to their members may obtain more information at www.fidelitymlssolutions.com.

For more information, visit www.fnf.com.

Want instant access to great articles like this for your blog or newsletter? Check out our 30-day FREE trial of REsource Licensed Real Estate Content Solutions. Need easy stay-in-touch e-Marketing solutions too? Try Pop-a-Note for 99 cents!
Join RISMedia on Twitter and Facebook to connect with us and share your thoughts on this and other topics.

Copyright© 2014 RISMedia, The Leader in Real Estate Information Systems and Real Estate News. All Rights Reserved. This material may not be republished without permission from RISMedia.

Content on this website is copyrighted and may not be redistributed without express written permission from RISMedia. Access to RISMedia archives and thousands of articles like this, as well as consumer real estate videos, are available through RISMedia's REsource Licensed Content Solutions. Offering the industry’s most comprehensive and affordable content packages. Click here to learn more! http://resource.rismedia.com