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What if the contractor bungles the job?

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If you have a legitimate complaint, keep after the contractor until the needed repairs or alterations are made. If this fails, contact your local Consumer Protection Agency. Keep a copy of the contract, receipts, and photographs of the work. Although it has no legal authority, you also may want to contact the Better Business Bureau, as well as your state’s Contractor License Board. And you can take the contractor to Small Claims Court, although the amount you would be able to recover varies from state to state. California, for example, allows judgments up to $7,500. It’s $5,000 in Virginia and less in other jurisdictions.

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