RISMEDIA, July 11, 2007—RELO Direct®, Inc., a corporate relocation management company, announced a strategic relationship with Star Move AllianceSM, a provider of household goods moving services, to enhance RELO Direct’s move management program. RELO Direct® Move Management is a full-service, one-stop solution that enables Leading Real Estate Companies of the World’s (LeadingRE’s) nearly 700 affiliate real estate firms to augment their portfolios by offering household goods transportation services to their clients.
Through the program, participating LeadingRE members can present their customers with a cost-effective, one-stop moving solution, while delivering convenience and personalized attention throughout the relocation process.
Customer benefits include advocacy throughout the move, priority scheduling, unbiased interpretation of moving documents, special needs accommodation and one-on-one contact with a RELO Direct® consultant before, during and after the move. Working with only leading national van lines, the program also offers Web-based tools and a unique small shipment containerization program.
Brokers and sales associates benefit by gaining a competitive advantage in their local market, while increasing customer satisfaction and referrals, with the assurance of working with established, nationally-recognized moving companies.
“RELO Direct® is always looking for innovative ways to increase its value proposition for new and existing customers. The Star Move AllianceSM allows us to continue to deliver the high-efficiency, high-value mobility solutions typically seen at the corporate level, while applying the same principles to the residential business segment,” says Bob Portale, president/CEO of RELO Direct®. “With RELO Direct’s industry experts overseeing the move management process, there is no question that the customer will continue to experience a flawlessly-executed relocation.”