RISMEDIA, June 10, 2008-Three RE/MAX franchises have been recognized among the Top Ten in the nation in quality service and customer satisfaction, according to Quality Service Certification, Inc. (QSC), and Leading Research Corporation. RE/MAX Properties of Colorado Springs, CO, RE/MAX Creative Realty in Lexington, KY, and RE/MAX First in Clinton, MI, all ranked among the best of the best in overall excellence.
As recipients of the 2008 QE Award, these RE/MAX franchises have set themselves apart as three of the real estate industry’s leading firms. According to the company, RE/MAX is the only brand represented by three individual companies in the Top Ten.
The Award was based on feedback from 250,000 customer surveys of more than 500 participating companies and 30,000 real estate agents. “For an industry that is nearly obsessed with excellence,” says Larry D. Romito, CEO of QSC. “We are interested in recognizing excellence based on measurably superior customer satisfaction and service quality.”
To be considered, a firm must be Quality Service Certified®, which requires agents to complete an education program, pass an exam, and provide buyers and sellers with a written commitment to quality. “We’ve been market leaders here for almost 20 years, and members of QSC since 2001,” says Joe Clement, Broker/Owner of RE/MAX Properties in Colorado Springs. “We’ve always believed in pleasing our customers. And now, this award verifies that we’re living up to our goals.”
For more information, visit www.remax.com.
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