Receive Disappointing Feedback? How to Bounce Back

By Liz Reyer

RISMEDIA, Sept. 20, 2008-(MCT)-Q. I was recently e-mailed a very negative performance review. What, short of looking for a new job, can I do to become motivated again after such an experience?

A. Understandably, you sound very hurt by this experience. Acknowledge how you’re feeling, and then take steps to let go of it. Try writing down your thoughts or finding someone you trust to talk to. Whatever the reason, allow yourself to move on.

Next, look at the content of the feedback. Regardless of the process, there likely are legitimate areas for you to address. Use them as a source of inspiration for rebuilding your motivation. Your desire to succeed is your best asset for getting re-energized, and your willingness to accept the feedback sends a positive message about you.

Once your emotions about the situation are under control, request a meeting to regroup on this feedback. Outline the points you’d like to make, and emphasize that you want to be successful in your new position.

Seek out a mentor-someone who has more experience in the agency, will help you master your position, and who is well-regarded and highly skilled in the organization. This’ll help you build your skills and give you another resource for problem-solving.

It can be hard to recover from a rough start in a job. Open communication and commitment to being successful in your role will help bring the situation around.

Liz Reyer is a credentialed coach with more than 20 years of business experience. Her company, Reyer Coaching & Consulting, offers services for organizations of all sizes. Submit questions or comments about this column at www.deliverchange.com/coachscorner.

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