What If That Sweater Just Doesn’t Fit?

 Print Article

By Nicole Paitsel

RISMEDIA, Dec. 30, 2008-(MCT)-What if that sweater just doesn’t fit? If you need to go back to the mall after the holidays, it’s best to get there early and bring the receipt.

Once the mad gift-giving dash is over, on to the return lines. Here are a few tips for stress-free returns from the customer service team at Patrick Henry Mall in Newport News, Va.

1. Head to stores early. After Christmas sales lure shoppers, but the earlier you get in line, the better.

2. Bring as much information as possible. In addition to bringing the original receipt or gift receipt with you, bring any tags and packaging that the gift came in. Also, it doesn’t hurt to call the store in advance to find out what their return policies are.

3. Contact the store if you don’t have the receipt. Some stores will be able to give out store credit.

4. Save and file all receipts. Although some retailers will allow returns without a receipt, having the original receipt or a gift receipt on hand ensures that the gift recipient receives the full value of the gift upon return.

5. Get a few answers about online returns. If you purchased a gift online, you should always read the return policy. Some retailers will pick up the shipping charges for exchanges, but not returns. If the retailer has a bricks and mortar store, provide the recipient with an address.

© 2008, Daily Press (Newport News, Va.).
Distributed by McClatchy-Tribune Information Services.

RISMedia welcomes your questions and comments. Send your e-mail to: realestatemagazinefeedback@rismedia.com.