By Jose Perez
You should be looking in several areas, such as:
These are all consumer-focused investments, but there are many others from operations (i.e. transaction management, paperless, etc.) to investments you make within your offices in order to modernize the space and address consumer expectations.
Jose Perez is the founder and chief visionary of PCMS Consulting. PCMS provides innovative solutions leading brokerages require to enhance their market position and profitability.
For more information, visit www.pcmsconsulting.com.
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