By Peg Guinta
Larger RMCs may have staff or an entire department dedicated to policy consulting services, but smaller or regional RMCs typically won’t have these resources. Smaller RMCs may use external resources such as brokerage relocation departments or consultants specializing in corporate mobility business services to help meet clients’ expectations.
Key Policy Services
Brokerage-based relocation departments that currently offer mobility support services to corporate and RMC clients often participate in industry trade groups to keep current with relocation trends and information. For example, members belonging to the Worldwide Employee Relocation Council (WERC) participate in regional and national educational events and can access policy trend data, survey research and informative articles.
Typical policy services span a wide range of activities and include research, development, content preparation and internal communications. The most common policy service activities are:
Relocation policies should reflect a company’s changing needs as they expand or merge, alter corporate objectives or as demographics shift. Economic cycles can influence existing policy assistance items, especially departure and destination housing or mortgage components. Your “in-market” expertise regarding transferees’ sale and purchase needs may offer your corporate clients useful insights into real estate or mortgage-related policy assistance items.