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13. Japan – Just because no one says “no” in a business meeting, it doesn’t mean all are in agreement. It’s important to pay attention to non-verbal body language and indirect signals. Generally speaking, many Japanese find it difficult to say “no” directly. This is particularly true in a hierarchical setting where most attendees will express their “public mind,” which means they will agree with the most senior individual in the room.

14. Australia – Work-life balance is highly valued here, so generally speaking, it’s not a great idea to ask Australian staff to work on time-sensitive projects late in the afternoon, when they might carry over past traditional work hours. This is particularly true on Fridays.

15. Italy – Don’t turn down the opportunity to go out for a quick coffee with a colleague. Working relationships in Italy revolve around trust, and the idea that an Italian knows you on a personal level is a building block for working relationships.

“It’s incredibly important for employees on global assignments to be immediately productive in their new locations,” said Castelino. “Understanding the host country’s business and cultural norms and preparing for them, in advance, is imperative for a successful assignment.”

For more information, visit www.cartus.com.

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