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Reducing Transaction Liability with Home Warranties

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By Nick Caruso

When buying a home, one can only anticipate that everything will go according to plan. Buyers dot their i’s and cross their t’s with high hopes that the furnace or other major systems won’t fail shortly after the deal is made. But why not protect your purchase with a reassuring safety net? Home warranties can provide buyers and sellers with a solid line of defense in case something happens to the property mid-transaction or shortly thereafter. How can buyers and sellers secure such comfort? By working with their real estate agent to make sure an HSA Home Warranty is part of their transaction.

HSA Home Warranty provides home warranty coverage nationwide. The warranty pays for repairs and/or replacements of the covered mechanical systems and appliances that fail due to normal wear and tear throughout the coverage period. For real estate professionals, a home warranty helps minimize their risk by lowering their exposure to liability. For clients, it’s a win-win. Buyers and sellers are both protected financially in case a covered item breaks down in the home. Having a home warranty in place helps all parties involved by removing some of the worry, so that other areas of the transaction can be focused on.

“If you represent a buyer in a transaction or you’re buying a home, there are so many things that can go wrong,” says Dan Forsman, president and CEO of Berkshire Hathaway HomeServices Georgia Properties. “HSA’s home warranty plan provides a means to ensure customer satisfaction so that the consumer experience is positive. It’s something we see great value in.”

Forsman goes on to say that a large percentage of the company’s transactions come with a home warranty. “Home warranties are a means to reduce liability all around. We continuously educate our agents about the benefits home warranties can provide,” says Forsman.

Having seen a lot of home warranty competitors come and go in the marketplace, Forsman and his company chose HSA Home Warranty not only for its reputable reputation, but also the high level of service the company provides.

“HSA has a great customer support team. Not only are their representatives fantastic, but the agents like and trust them,” says Forsman. “The vendor network they have supporting them is also reliable and responsive. I can’t remember the last time we got a complaint on them.”

The company’s financial stability and presence in the industry are also factors that Forsman praises, noting that while many competitors have come and gone over the years, HSA Home Warranty remains strong. The recent acquisition by American Home Shield has only bolstered HSA’s presence. Being such an industry mainstay, Forsman appreciates the company’s consistent performance.

“They’re reliable and they’re responsive, and they satisfy the consumer, which is, in my opinion, the ultimate litmus test.”

HSA home warranties not only reduce pressures of liability for the agent, buyer and seller, but having such a trustworthy organization on hand only helps their positive word of mouth, says Forsman.

“I would recommend them to other companies outside of my market because they give me a competitive advantage,” concludes Forsman. “They’re a great organization. People do business with people, and the people they have are just superb. They’re very thorough, very sound professionals.”

For more information, visit www.onlinehsa.com.

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