ERA Real Estate named ERA Courtyard Real Estate and ERA Levinson REALTORS® the 2013 winners of the organization’s prestigious Jim Jackson Memorial Award for 1st IN SERVICE® named after the ERA Real Estate founder and former president, the company has announced.
The Jim Jackson Memorial Award for 1st IN SERVICE® is presented annually to the company that upholds Jackson’s legacy of superior customer service and sales productivity. The award is divided into two categories. Category One recognizes companies with 500 or more transactions and Category Two recognizes companies with 100-499 transactions.
During the ERA Real Estate International Business Conference in Los Angeles, Calif., broker/owners Jim Carr, Jeff Langum and Drury Roberts accepted the Category One award on behalf of ERA Courtyard Real Estate, which has offices in Amarillo, Plainview and Waco, Texas as well as Oklahoma City, Okla. Scott Lauri, broker/owner of ERA Levinson REALTORS®, accepted the Category Two award on behalf of his company, located in Monroe Township, N.J.
“It has been a momentous year for both companies,” says Charlie Young, president and CEO, ERA Franchise Systems LLC. “ERA Courtyard Real Estate achieved a year-over-year sales volume increase of 13 percent in 2013 while ERA Levinson Realtors nearly tripled the size of its firm following the acquisition of a neighboring company, becoming a clear market leader,” says Young.
Nominees are honored based on their consistent demonstration of high customer service as reported on customer satisfaction survey results as well as sales productivity. Both companies had a customer satisfaction rating of over 95 percent last year.
“While they continued their growth, neither company lost sight of one of the key components to success: quality customer service,” says Young. “ERA Courtyard Real Estate and ERA Levinson Realtors embody the dedication, hard work and professionalism required to deliver value to consumers that exceeds their expectations. This honor is well deserved and I was thrilled to honor Jim, Jeff, Drury, Scott and their companies this year.”
For more information, visit www.era.com.