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Howard Hanna Real Estate Services has announced changes to management in its Western Buffalo District in New York, with Sheila Ferrentino named manager of the Grand Island and Tonawanda offices, and Charlene Zoratti named manager of the Williamsville office. Zoratti was formerly manager of the Grand Island office for five years, and the Tonawanda office for 14 years.

“I am excited and honored to have this opportunity to work with our real estate professionals from the Tonawanda and Grand Island offices,” says Ferrentino, who will oversee the more than 100 agents across both offices. “There is no limit to where and how we can grow together to better serve our clients and our collective communities.”

“I am pleased to accept the position as manager of the Williamsville branch of Howard Hanna Real Estate Services,” says Zoratti. “I look forward to working with the incredible ‘Team at 914’ and to continue providing excellent customer service to the agents and to the consumer. Real estate is a challenging industry, and I am hopeful that my years of experience will help to overcome some of the hurdles we deal with on a daily basis.”

An agent since 2002, Ferrentino became an assistant manager in 2013, and honored by the Buffalo Niagara Association of REALTORS® (BNAR) as REALTOR® Associate of the Year in 2016. Zoratti has been an associate broker for over 35 years. In 2004, she was president of BNAR, and honored as REALTOR® of the Year by BNAR in 2006. In 2017, she was the chairperson of Howard Hanna’s first Children’s Free Care Fund “Choo Choo Chow Chow” fundraiser in Buffalo.

For more information, please visit www.howardhanna.com.

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