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ACE: Purchase Reverse Mortgage Course.
A Consumer Advocate Approach to Real Estate & Mortgages: Courses 1 & 2.
Bundle 3: CIPS Institute (Non-US Version).
BPOs: The Agent’s Role in the Valuation Process.
Effective Presentation Skills for Sales Professionals: Skills for Sales Success: Part Five.

Business Development & Best Practices Archive


The Four Cornerstones of Superior Customer Service

The heart of any company can be found beating inside the walls of its customer service department. Providing superior customer service after the sale is a smart business decision that pays long-term dividends. All the money that companies spend on sales training, marketing research, advertising, and PR initiatives to attract ...


Great Service Is Real Key to Positive Agent Ratings

When you provide service that impresses your clients, they’re usually very willing to tell others. That’s how you keep your pipeline filled. ...


Addressing the Needs of Diverse Clientele

Today's buyers and sellers are not a “one size fits all” type of deal. In the following interview, Douglas Magid, a Principal with CENTURY 21 Metropolitan in New York, N.Y., talks about meeting the needs of all your clients, from first-time buyers to picky buyers and beyond. ...


Ask the Experts: What Are the Most Valuable Real Estate Lessons Learned over the Past Few Years?

Today's “Ask the Expert” column features Marty Rueter, President of Weichert Real Estate Affiliates, Inc., the franchising arm of Weichert, Realtors. ...


Webinar for Brokers: Digital Transaction Management Solutions Accelerate your Business

Today’s competitive real estate market means that in order to stay in business and thrive, real estate brokers and broker owners must find solutions that separate them from the crowd, and provide the leading edge tools for their agents to be successful. ...


Adding Value to Client Interactions

A few years ago, when the local real estate picture in Northern Wisconsin wasn’t so rosy, Ron Zahrt, president of First Weber Group in Wausau, Wis., saw the need to invest in—and teach his team about—progressive, new technology. ...


How to Conduct a Legal Job Interview

If your business is growing, at some point you are going to need to recruit help. However, the job hiring process can be filled with legal pitfalls for those who are not prepared. So you will definitely need to know how to conduct a job interview. ...


5 Tips for Marketing Your Rental Listings

It used to be that a homeowner who decided to rent out his home rather than sell did so as a last resort—usually because it was time to move to a new house and there was a need for some sort of ...


Maximizing Broker ROI: How to Find the Right Buyers and Secure the Best Leads

Today’s real estate market is competitive, to say the least. There are more companies to contend with, more regulations to understand and translate, and there are more educated, hungry consumers on the prowl for the perfect home. As a result of ever-changing norms in the industry, new tools must be ...


Maximizing Broker ROI: How to Find the Right Buyers and Secure the Best Leads

Today’s real estate market is competitive, to say the least. There are more companies to contend with, more regulations to understand and translate, and there are more educated, hungry consumers on the prowl for the perfect home. As a result of ever-changing norms in the industry, new tools must be ...


The Rise of New Construction: Maximizing the Opportunity

The Power Broker Roundtable is brought to you by the National Association of REALTORS®. Look for this column each month, where we address broker concerns, issues, and milestones. ...


Understanding Zestimates and Making Them Work for You

Every day I speak to real estate agents and brokers who use Zillow. Every day these agents and brokers tell me they use the Zestimate® home value, and inquiries about it, to create opportunities for further interaction with contacts. ...


Are You Getting the Most from Client-Vendor Relationships?

Last week we made a brief trip to visit a client of ours, a very large real estate organization here in the Mid-Atlantic States. Many of you will recognize this scenario – long-term client with new leadership regime in place, expiring contract ...


Which Social Media Platforms Are Right for You?

If you want to be visible in today’s marketplace, you absolutely must have a presence on social media. ...


How to Get Ahead with Facebook Ads

Last week, we looked at the effects of Facebook’s algorithm change that occurred late last year and its impact on Facebook Business Pages, and offered some tips on how to effectively increase one’s reach with the new system in place. ...