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Coaching & Training Archive


Four Critical Actions to Build a Culture of Accountability in 2014

Almost every leader has been there. One minute you’re living the company values, and the next you’re making an exception—for yourself. Perhaps you have an official policy of being super-responsive, but when an especially problematic client calls, you avoid him for a day or two. Or despite a stated commitment ...


Transition: the Blind Spot for Many Business Owners

Blood, sweat and tears; late nights and weekends spent working; sacrificed vacations and family time – indeed, a CEO’s feelings toward his or her business often mirror those of a parent has for a child. ...


5 Tips for Team Building

(MCT)—Ryan Nowicki, national director of sales for golf-complex operator TopGolf, talked to the Dallas Morning News about how small businesses can organize effective team-building events. ...


Fundamentals of Mastering the Listing Presentation

I was thrilled to have the opportunity to represent Better Homes and Gardens Real Estate during the NAR Annual conference this year. My topic was “Mastering the Listing Presentation,” and my audience was the Women’s Council of REALTORS®. ...


Advertising Expenses – On the Tax Reform Radar

Comprehensive tax reform is guided by a simple formula that masks a complex process that produces winners and losers. The formula is broaden the base, lower the rates. This means increasing what most taxpayers report as taxable income, but taxing that larger number at a lower marginal tax rate. ...


The Ultimate Business Opportunity

For years as an entrepreneur, I have searched for opportunities and engaged in businesses that include everything from selling hot tubs and satellite dishes, to listing and selling real estate, and many things in between. With years of experience, achieving both success and failure, I have become increasingly skeptical about ...


Putting People First: 5 Resolutions to Succeed in 2014 – Part 1

As 2013 comes to an end, now is a great time to look back on your year and figure out what areas of your real estate business you can improve upon and how to increase your number of clients. When it’s time ...


Five Things REALTORS® Should Do before 2014

For many small real estate offices, the end of the year means holiday parties and perhaps a little time off to spend with the family, however before 2014 sneaks up on us, there are five important things small businesses should evaluate before ...


Evolution of MLS Public Websites

There’s a movement afoot among Multiple Listing Service (MLS) executives and brokers to take measures to protect, control and monetize the data surrounding listings. A key component of this strategy is the consumer-facing MLS website (MLS public portal). ...


The Mobile Consumer and the Right Response to Responsive Design, Part III

The mobile world has changed dramatically since June 29, 2007—the day the first generation iPhone was released. No one could have predicted the massive change this device would usher in, or how drastically the landscape would change over the next six years. Six years ago, the BlackBerry was the dominant ...


Too Few Real Estate Agents Understand Their E&O Policies

Errors and omissions insurance coverage is a product that companies across an array of industries carry, as these policies can be critical to keeping firms solvent in the event of lawsuits. ...


The Changing Dynamics of Real Estate Investment

In today’s recovering residential real estate market, investors have played an important role, accounting for more than 20 percent of all purchases in recent months. As noted in an article that appeared on RISMedia.com on August 28, titled, “A New Breed of Real Estate Investor; The Value Investor,” there’s been ...


People Who Need People: Customer Service Insights

When I meet someone for the first time and am asked what I do for a living it’s always a bit of a tricky question. My quick response is that I work in real estate, which essentially is not true. (If I ...


Eight Secrets Every Real Estate Agent Needs to Know for a Successful 2014

Real estate sales tend to slow down around the holidays, but if your goal is to increase your brokerage’s profitability in 2014, the end of the year is vital to your team’s success. Set the scene for a prosperous 2014, by encouraging ...


Empowering Your Workforce: Bringing Your Company Together through Thought Leadership

Thought leadership is often viewed by marketers as a platform that is focused externally. But while thought leadership is an effective means of influencing customers, it's also a very successful way of empowering employees. ...


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