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Coaching & Training Archive


People Who Need People: Customer Service Insights

When I meet someone for the first time and am asked what I do for a living it’s always a bit of a tricky question. My quick response is that I work in real estate, which essentially is not true. (If I ...


Eight Secrets Every Real Estate Agent Needs to Know for a Successful 2014

Real estate sales tend to slow down around the holidays, but if your goal is to increase your brokerage’s profitability in 2014, the end of the year is vital to your team’s success. Set the scene for a prosperous 2014, by encouraging ...


Empowering Your Workforce: Bringing Your Company Together through Thought Leadership

Thought leadership is often viewed by marketers as a platform that is focused externally. But while thought leadership is an effective means of influencing customers, it's also a very successful way of empowering employees. ...


Is Guilt Causing Call Reluctance?

Busy agents collect the names and contact information for hundreds of past and prospective customers over the years. When we ask these agents what percentage of the people on their “list” have been contacted in the past 24 months – we frequently get a slightly embarrassed answer that it’s less ...


Become a #twitterexpert: 5 Ways to Master Networking on Twitter

Last time out we examined the power that Twitter could have on growing your business and client base, as emphasized by Katie Lance, CEO and owner of Katie Lance Consulting in Homes.com’s webinar, “Secrets of Top Selling ...


Is Guilt Causing Call Reluctance?

Busy agents collect the names and contact information for hundreds of past and prospective customers over the years. When we ask these agents what percentage of the people on their “list” have been contacted in the past 24 months – we frequently get a slightly embarrassed answer that it’s less ...


Better Homes and Gardens Real Estate’s Next Beta Broker Hangout: Strategies for Effective Real Estate Videos

As part of its ongoing Beta Brokerage project, Better Homes and Gardens Real Estate invites you to join its next Beta Broker Hangout on Google+. The company is planning a lively discussion with two successful brokers on Strategies for ...


Are You Ignoring the Needs of a Majority of Today’s Homebuyers?

A national survey finds that a majority of homebuyers want to include brand-new homes in their search. At the same time, a small percentage of real estate professionals have the training, market knowledge and builder relationships to professionally support their clients in the new-homes arena. As a result, the majority ...


Ask the Expert: How Are Multicultural Communities Building Business?

Today's “Ask the Expert: column features Glenda Gabriel, the Neighborhood Lending Executive for Bank of America. ...


Realtor.com® Webinar Wednesday: Can You Have Too Many Leads?

Is it possible for you to have too many leads? Listen in on this webinar, being held Wednesday, November 20 at 10 a.m. PDT (1 p.m. EST) and glean expert advice on managing high-lead volumes and strategies for dealing with this “good problem to have.” ...


Not All Leads Are Equal

At realtor.com®, we take great care to focus on the outcome for the brokers and their agents when we provide lead solutions. Leads come in all shapes and sizes; and it is not until you back out the intent of the ...


The Power of Twitter: Building Business 140 Characters at a Time

Twitter can be an incredible communication and marketing tool, but it can also be very overwhelming. Many brokers sheepishly admit that they are awful at Twitter and confused about how to use the site. ...


Improving Communication between Appraisers and Real Estate Agents Vital

Issues with appraisals continue to impact real estate transactions, but better communications between real estate agents and appraisers could help to minimize problems, according to panelists at a property valuation forum held during the 2013 REALTORS® Conference and Expo earlier this month. ...


Learning a Coach Approach to Managing

(MCT)--QUESTION: I’ve gotten feedback that, as a manager, I’m not very good at helping people develop their own solutions. It’s hard — it’s really easy for me to see what they should do, and it seems more efficient to just tell them. ...


Ask the Expert: How Does a Marketing Strategy Lead to Listings?

Today's Ask the Expert column features Rebecca Chandler, Vice President of Marketing for NewPoint Media Group. ...


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