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The Dos and Don’ts of Word-of-Mouth Marketing

(EMC)—Big Fuel, a full-service social media and branded content agency, and Zuberance, a social marketing company focused on brand advocates, recently co-hosted an interactive panel discussion in New York City titled How to Turn Word of Mouth


Tip Your Communications into Overdrive

You hand them out frequently to relatives, clients and others. You receive them, good and bad. What are they? They’re tips, and we get and give them regularly. You can use targeted tips to bridge your communication efforts and quickly help you develop your expert status on a particular real estate topic while optimizing your website. Tips should be handed out one or only a few at a time, as you want to build trust and understanding with your audience. This is of course, unless you are creating a list of tips as guidelines or instructions,


5 Tips to Keep the Clients You Already Have

According to an independent survey, 84% of home buyers would use the same real estate agent in the future. Unfortunately, memories fade over time, and the number that actually use the same REALTOR® again is dramatically lower.


Real Estate Marketing Strategies: Are Your Beliefs Subconsciously Pushing Success Away?

RISMEDIA, August 11, 2011—As you read these statements—all of which came from actual clients—do any of them sound familiar? If you grew up in this society then you undoubtedly were conditioned to have conflicting beliefs about success. • “I want to be successful, but I'm afraid that I wouldn't than have any time for myself, my friends, or my family.” • “I want to be successful, but I fear that I could not endure the amount of stress that comes with success.” • “I can't be successful because I really don't have what it takes.”


Mirror, Mirror on the Wall: Six Stand-Out Industry Contributors

RISMEDIA, August 10, 2011—I had no intention of making my original article, “MLSs Taking Control of your Destiny,”  a “series,” but after receiving tremendous feedback on it and hearing all of the discussion around it at a recent conference, I was compelled to dive in further. With the hopes of inspiring future action, this article will be about reflection; holding up the proverbial mirror and acknowledging that that our habits, practices, realities and beliefs are the starting point and will ultimately dictate our outcomes.


This Week’s Video Tip: Viewing Habits

RISMEDIA, August 9, 2011—Recently, NetFlix gently nudged their customers toward the inevitable. You can still choose between getting your movies through the mail, or by streaming online. However, if you want both, it’s going to cost you more.


Company Spotlight: Focusing on the Customer Experience Makes All the Difference

RISMEDIA, August 8, 2011—As many consumers would likely agree, a good or bad customer experience can change everything. This is a reality that Illinois-based Home Warranty of America (HWA) not only takes to heart, but actively implements into its everyday business practices. With a consumer-oriented mindset at the forefront, the company prides itself on being the home warranty company that serves up the greatest customer experience possible—all day, every day. By staying in tune with the needs of those it serves, HWA maintains a firm grasp on the fact that a positive, service-driven customer experience can make a difference in the lives of all involved.


Monday Morning Mobile: Recruit, Retain, Expand

Mobile Technology is changing the way the world operates, largely by providing Smartphone users the opportunity to visit a website directly from their fingertips. It is no secret that while


Keeping Sellers in Tune with Reality

RISMEDIA, August 8, 2011—According to eight-year veteran real estate agent Justin Thayer, many of today’s agents are still hoping to find a time machine that will take them back to 2007. Until such an invention is created, however,


Next On NAHREP Radio: Ethics Are Key to Building REO Business

RISMEDIA, August 8, 2011—Transparency is the watchword in today’s real estate market, and ethics are about more than meeting compliance requirements. Asset Managers Michael Hermosillo, Precision Asset Management;


3 Keys to Getting Landing Page Conversions

RISMEDIA, August 8, 2011—Think of the work it takes converting a visitor on your website to a client as similar to baking a batch of perfect, award-winning chocolate chip cookies. For your award-winning cookies, you need to first


The Contact Manager Dilemma

RISMEDIA, August 6, 2011—As real estate professionals, one of our most valuable assets is our database—and one of most important things we do as agents and brokers is to build and maintain that database. It is critical, therefore, to utilize a high-quality contact manager or customer relationship management (CRM) application to assist with that task.


Tablet Trend Report Outlines 10 Best Practices for Marketers

RISMEDIA, August 6, 2011—Consumers worldwide have been quick to embrace the concept of a tablet computer. As brands start to explore how best to reach people via this nascent medium, JWT, a marketing communications brand,


Real Estate Marketing Strategies: Overcome the 7 Ways ‘Perfectionism’ Can Stop You from Success

RISMEDIA, August 5, 2011—Are you a perfectionist? Do you know someone who is? Have you ever wondered if perfectionism is a help or hindrance on the road to success? In my 15+ years of coaching real estate agents to be at the top of their game, I have seen that perfectionism does more harm than good. In fact there are at least seven ways that perfectionism stops you from success.


In the Blink of an Eye: Are You Mentally Prepared for Change?

RISMEDIA, August 5, 2011—People are regularly faced with adversity and unpredictable challenges. One of the key differentiating variables among us is how we handle and adapt to these events. Moreover, it can be incredibly easy to become



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