 NANCY FRIEDMAN – THE TELEPHONE DOCTOR
When Oprah, The Today Show and CNN need an expert on customer service and communication skills, they called on Nancy Friedman, the Telephone Doctor®. We did too!
Nancy leave you with practical and actionable techniques for bolstering your bottom line. She shares sales skills and techniques that are proven time and time again to help businesses keep and gain customers. Her style is dynamic and laugh-out-loud funny. Her feedback ratings from attendees are off the charts.
Nancy is the founder and president of Telephone Doctor, a St. Louis based international customer service and communication skills training company.
She has authored four best selling books, was recently selected as one of the Top 25 Most Influential Business Women in St. Louis and is the spokesperson in the Telephone Doctor video library series. |
