The challenge is how to make use of this device effectively and efficiently. The tools available to you with a Blackberry are incredible, and harnessing this power will definitely improve your bottom line results and save you time and money.

The instruction manual can be daunting, but our instructor makes it very clear how to “drive” the Blackberry, showing you tips, techniques and best practices to immediately take command over your business in this 2 hour webinar.

Learning Objectives

Module 1: BlackBerry Basics

• BlackBerry Icons
• BlackBerry Options (Wrench)
• Using Auto On/Off
• Screen/Keyboard
• Security (Password)
• Theme
• Moving Home Screen Icons
• Hiding Home Screen Icons
• Troubleshooting

Module 2: Messages

• Optimizing Message Options
• Hide “Sent Items”
• Hide folders
• Help function on Messages
• Email Reconciliation
• Message “Hot Keys”
• Show “Sent Items”
• Autotext
• Attachment viewing
• Deleting multiple messages

Module 3: Phone

• Optimizing Phone Options
• Speaker Phone
• Dialing Letters
• Quick key to dialing your Voicemail
• Never input your Voicemail password again
• Speed Dialing
• Conference Calling
• Smart Dialing
• Taking Notes

Module 4: Contacts (Address Book)

• The importance of your setup of your E-mail Client (Outlook, GroupWise, etc)
• Using the Company address list (if on a BES)
• Lookup feature
• Distribution lists

Module 5: Calendar

• Optimizing Calendar Options
• Calendar Hot Keys
• Viewing the Calendar
• Navigating in the Calendar

Module 6: Browser

• Which Browser to use
• Browser shortcuts

Module 7: Memo’s and Tasks

• The purpose of Memos and Tasks
• How to use

Dates And Times

The dates and times for this class are as noted herein.

Special Notes

The 2 hour webinar is done with simulation software. TrackBall and TouchScreen ONLY (No pearls or TrackWheels).