50 Days of Leaders - Making Customer Service a Priority

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RISMEDIA, Oct. 1, 2008-Some of the best Realtors admit that the secret to succeeding is to find a happy medium between work and family. To accomplish this, today’s featured Realtor on the Rise, Leslie Spennato, sticks to the basics and has a part-time assistant to bring value to her growing business.

Leslie Spennato
Prudential Georgia Realty
Woodstock, Georgia

No. 1 priority: Customer service

The secret to real estate: “The trick is to just do the basics,” says Spennato.

Spennato says her goal is to “make a life while I make a living and not leave my family behind. I’ve had to figure out how to negotiate my time. My family is first. While my business is very important to me, if I fail my family, any business success will have no value. A part-time assistant handles administrative work. This makes it possible to be with clients and my family.”

Each day RISMedia is proud to introduce you to one of our 50 Realtors on the Rise for 2008, chosen by the editors of Real Estate magazine and selected from hundreds of entries. We congratulate this year’s winners for stepping out of the box, bringing a new outlook and charging ahead through the changed real estate space.

RISMedia welcomes your questions and comments. Send your e-mail to: realestatemagazinefeedback@rismedia.com.

To read more about this year’s Realtors on the Rise, see:

• Creating a Bond with Clients  
  Educate and Develop Trust  
  People Skills

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Plight of New-Home Marketing Companies: Struggling to Survive?

By George W. Mantor
RISMEDIA, November 21, 2008-Lost among the bank failures and resale downsizing has been the plight of new home sales and marketing companies. Once the high-flying benefactors of an explosion of new home sales, they now find themselves wondering where future closings will come from.
While there is excessive new home inventory at the moment, builders […]