Consumer-satisfaction research company Five Star Professional has announced that 29 REALTORS from RE/MAX of Boulder’s Water Street office have been named recipients of the organization’s 2011 Five Star Real Estate Agent award. Award winners will appear in a special section in the September issue of 5280 Magazine, stated RE/MAX of Boulder, which also is a member of RISMedia’s Real Estate Information Network® (RREIN).
Five Star Professional partnered with 5280 Magazine to conduct research to identify a select group of real estate agents who are exceptional in both their ability and their commitment to overall satisfaction. Fewer than seven percent of the 16,000 Denver area residents holding real estate licenses were selected.
A survey was provided to all Denver area residents who purchased a home over $150,000 within a 12-month period (November 2009 to November 2010), 5,000 subscribers of 5280 Magazine and 250 mortgage and title companies.
According to the company, respondents were asked to evaluate real estate agents they knew through personal experience and to evaluate them based on nine criteria. Both negative and positive evaluations were included in the scoring.
All qualified real estate agents were screened with the State Real Estate Commission’s database to verify that licenses were current and no disciplinary actions were pending. The final list was reviewed by a panel of local realty company executives, professional and trade association officers and others directly involved in housing-related businesses.
Five Star Professional provides localized, independent client satisfaction research on the performance of service professionals. Five Star Professional conducts research with consumers, and industry peers and leaders, to identify service professionals who score highest in overall satisfaction. Award candidates also undergo a thorough regulatory review. Five Star Professional joins forces with city and regional magazines to make the research results available to consumers in more than 45 markets across the United States and now, Canada. Five Star Professional was founded in 2003 and is based in Minneapolis.