In an effort to help clients differentiate themselves by offering enhanced agent and consumer experiences, PCMS Consulting has signed a partnership agreement with Pulse Realty Software. Pulse was founded in 2006 with the goal of streamlining brokerage operations. By eliminating inefficiencies, brokerages and their agents deliver a better experience to their clients, according to the company. PCMS will be integrating Pulse into its business management solutions.
“Pulse retained PCMS to do a focus group earlier this year. We wanted to investigate how to better communicate the value proposition of our product.” said Brian Friemel, president of Pulse. “We were very impressed with the results of the focus group and the feedback we received from PCMS’ clients. More importantly we found that PCMS and Pulse share a common vision of the industry. We both believe that the brokerage of the future requires a broker operating system that runs the business allowing the people to run the system. Our product, Pulse, creates accountability and efficiency in processing. It delivers predictable and exceptional agent and consumer experiences. We look forward to continuing our work with PCMS.”
Kelly Sweeney, president of Coldwell Banker Weir Manuel, an existing Pulse client comments, “Pulse is the best transaction management system I’ve seen because it is so much more than what the industry has always considered transaction management. We use Pulse to enforce internal business rules, to improve affiliate business compliance, eliminate duplicate data entry, and to consolidate data from many systems that previously did not work together.In the end it enables customer reporting that our agents use to redefine the consumer experience.”
For more information, visit www.pulserealtysoftware.com.