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From business relationships to personal relationships, communication is key to success. Diane M. Ramirez of Halstead Property uses communication to keep up with her agents. What’s her top trick? Repetition. “When it comes to communication, my motto is: Say it. Say it again. And go ahead and repeat yourself,” says Ramirez. In the following interview, she lets us in on some of her other winning strategies.

Ramirez_DianeDiane M. Ramirez
Halstead Property, a member of Leading Real Estate Companies of the World® and Luxury Portfolio International®
New York, N.Y.

Region served: New York, New Jersey and Connecticut
Years in real estate: 30+
Number of offices: 26
Number of agents: Nearly 1,000
Top tip for staying organized: Try to touch things just once.
Best tip for running a successful meeting: Have an agenda. In addition, make sure everyone is prepared by clearly defining what needs to be accomplished before the meeting.

How does your company work to make its agents’ jobs easier?
Our agents know that we are a forward-thinking firm that is always trying to stay ahead of the competition. The mindset now is that anyone can shop for real estate from anywhere, so we are focused on developing unique tools and resources that will benefit our customers and clients and, therefore, make our agents’ jobs easier. Whether it’s video—custom product property tours, neighborhood tours, agent bios, how-to videos—or social media—Pinterest, Instagram, Tumblr, Twitter—we are committed to taking advantage of user-friendly tools in order to drive consumers to us.