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From day one, Diana Miles, a REALTOR® with Coldwell Banker Towne Realty in Montgomery, Ala., has been a huge proponent of American Home Shield (AHS®). With more than a decade of experience under her belt, Miles serves the Tri-County Area—Montgomery, Autauga and Elmore Counties—working closely with buyers and sellers to help them achieve the American Dream.

And with AHS by her side, Miles not only has an edge on the competition, she’s also able to provide her clients with value-added benefits through the company’s home warranties and the AHS Appliance Discount Program.

“I tell my clients to put their problems in AHS’ hands so that they’re out of theirs,” says Miles, who understands the importance of a home warranty when going through a real estate transaction.

“I always try to sell a home warranty because it protects the seller and the buyer,” says Miles. “It’s something I believe in so strongly that for some clients, I pay for it as a closing gift, or I propose paying half if the client pays half.”

In fact, if one of Miles’ sellers chooses to purchase an AHS plan, she often covers the cost of upgrading her client to the highest level of protection. Or, in cases where it’s applicable, a septic system upgrade, or even a swimming pool add-on.

“I never had a home warranty or knew anything about them until I became a REALTOR®,” admits Miles. “But as soon as I became a real estate professional, I sold my home with a home warranty and bought a house with one,” she says.

As if the peace of mind that comes with an AHS home warranty weren’t enough, Miles has also found great success with the American Home Shield Appliance Discount Program, among both herself and her clients.

“When my microwave stopped working, I was able to go online and do research to find a microwave that was equal to the quality of mine,” says Miles. “I then called in to the AHS Appliance Discount Program to find out their discounted pricing,” Miles adds.

“It made sense for me to go completely through AHS and their Appliance Discount Program as the prices were very competitive.”

Knowing firsthand just how well the AHS Appliance Discount Program works, Miles now makes it a point to bring the AHS program for customers to the attention of her buyers.

“One of my clients recently upgraded their stove and they were really happy about it,” Miles concludes. “I haven’t had any complaints from any of my buyer clients. All the work AHS has done for me and my clients has been handled quickly and satisfactorily.”

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