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Real estate professionals Chad Matlick and Saundra Pogrelis are among Coldwell Banker Gundaker’s 1,500 member team serving the greater St. Louis region, although their VIP Group is comprised of a tight unit of four REALTORS®—Chad, Saundra, Chad’s wife, Deanna, and their team member, Kellie.

With 60+ years of combined experience under their belt, VIP Group is committed to ensuring their buyer and seller clients are best protected—and ultimately satisfied—long after the transaction has been completed. That type of client focus helped earn Matlick the 2013 St. Louis NRT award for the most Coldwell Banker Home Protection Plans sold.

Not only do they see the value associated with home warranties, they also heavily promote those offered through American Home Shield (AHS®) to their buyer and seller clients, something Matlick has been doing since the beginning.

“I’ve been marketing home warranties ever since I joined the business,” says Matlick. “Over the years, I’ve seen how much these plans have improved in terms of becoming less cumbersome for the consumer, eliminating loopholes that ultimately ended up denying coverage.”

But when it comes to the coverage offered through American Home Shield today, Matlick notes that the company’s home warranty packages are better for the consumer because they’re ultimately getting a better product and more complete protection.

“Our typical claims include furnaces and AC units,” says Matlick. “I’ve had quite a few past clients get in touch with me after the fact to let me know just how happy they were to have coverage, especially during that first year when they have all those post-purchase expenses to contend with.”

In fact, Matlick has so much faith in American Home Shield that he has even offered to purchase the company’s warranty programs for buyers who have previously bought homes from him.

“In most cases, with young, first-time buyers, it’s especially important that they see the logic in obtaining an AHS home warranty,” says Matlick, “especially to cover them during that first year of ownership.”

While you can’t put a price on the peace of mind that comes with knowing you’re covered should a system in your home fail due to normal wear and tear, Matlick goes on to say that both American Home Shield—and the products they offer—have changed a lot over the years…for the better.

“In some cases, AHS is narrowing down programs and covering key, large ticket items,” concludes Matlick, “and those are the biggest assets to a new homeowner.”

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