American Home Shield has announced two executive-level promotions as the company continues its focus on growth, particularly in the real estate industry. Tim Haynes has been named president, and Trafford Seymour has been named vice president of sales.
Haynes joined American Home Shield in 2012 as vice president of information technology before being named to his most recent role of senior vice president and chief information officer for ServiceMaster Global Holdings, Inc. During his tenure, Haynes has been instrumental in driving many new technological advances across all ServiceMaster brands, including American Home Shield, with a key focus on raising the bar for the customer experience.
Seymour, who will be responsible for growth across all acquisition channels including real estate sales, national accounts and HSA Home Warranty, has been with American Home Shield since 2006 and served as interim sales leader since April. Previously, he led the company’s customer relationship management and retention teams and served as director of internet marketing. In these roles, Seymour has been instrumental in helping the company post strong growth to its overall renewal rates and making significant improvements to the customer experience.