Kuba Jewgieniew started Irvine, Calif.-based Realty ONE Group, a dynamic, full-service lifestyle real estate brand in 2005, and has experienced rapid growth over the last decade-plus. Three years ago, the company was in just three states (California, Arizona and Nevada), but today, their national footprint has expanded throughout 17 states and continues identifying new growth opportunities in emerging markets.
“We have moved away from being a regional player to provide greater distinction in the marketplace from a national standpoint,” Jewgieniew says. “We even overhauled our leadership team at the beginning of this year.”
During the firm’s ambitious national expansion, Jewgieniew knew he had to align himself with the best companies and services, and after researching what HSA Home Warranty had to offer, he was impressed by the company and their home warranties.
“It solidified our confidence in continuing relationships while contributing to our momentum. We loved the support they had and knew it was important to our continued success with our clients,” says Jewgieniew.
“The thing that always sticks out to me about HSA is that they make us a priority—our clients and the agents,” he says. “They really stay in touch because the relationship is important to them.” When a client has a question, they don’t have to wait long trying to find someone to help. HSA has local sales representatives ready to provide any answers.
For instance, Realty ONE Group and HSA work together to give back to their local communities where they live, work and play. The relationship is a perfect example of the involvement HSA plays within their client-centric model.
“They really relay the messaging around service and the talking points of their home warranty plan very clearly and simply to clients to keep everyone informed,” Jewgieniew says. “It shows that they really care and they make it a positive experience. In our industry, it’s a repeat, referral business, so that goes a long way.”
Jewgieniew tries to convey the importance of a home warranty to everyone.
“It’s just smart. I look at it similar to insurance; you don’t need it until you need it, but it’s an inexpensive service contract for sanity,” he says. “As a brokerage, Realty ONE Group buys and sells houses, and our clients make them homes. The last thing you want is a water heater or air conditioner or roof leak to go wrong and disrupt their lifestyle. Simply put, HSA is awesome!”