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As a broker associate/REALTOR® at Keller Williams Realty in Madison, Wis., Shawn Kriewaldt leads a team of five, responsible for selling approximately 100 houses annually in the Dane County market over the last four years.

Keeping up with this level of activity, one thing Kriewaldt and the Keller Williams Realty team can rely on for a steadying presence in their local market is the service offered by HSA Home Warranty.

“When I first came into this business 11 years ago at Keller Williams Realty, it was explained to me how home warranties worked, and why they were important,” says Kriewaldt. “HSA had already built a strong relationship with the firm when I joined, and I’m lucky and glad because they have really taken care of our clients, going over and above when help is needed. The local sales representative, Dan Puckett, is available to answer any questions our agents and clients may have.”

Making every effort to help their clients understand the benefits associated with home warranties offered through HSA, Kriewaldt notes that the company’s products are instrumental when it comes to protecting both the buyer and seller.

“They have great customer service, the local sales representative stays in touch, and they help me grow my business by providing great service,” he says. “I don’t have to worry about the ball being dropped with my clients. If we have issues or questions, they get it handled, and our sales rep always checks in with us to see if we need anything.”

Another great value of the warranty service, Kriewaldt says, is that HSA always comes through for the firm and its clients.

One of his sellers put a warranty on a furnace during the listing period, and it heated fine through the cold winter months while the house was on the market.

“We had an accepted offer and discovered through the inspection that the heating exchange was cracked,” Kriewaldt says.

Because the warranty was ordered right when the property was listed, coverage was provided for the failure, and the transaction was saved.

“I can be confident knowing that HSA will be there for our clients,” concludes Kriewaldt. “It’s the comfort provided to everyone here when an HSA home warranty is involved, and our clients are happy.”

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