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Financing a home purchase can be a challenging proposition for prospective buyers and the real estate professionals they’ve chosen to guide them through the process, making it more important than ever to have the right team on your side.

For Neil Brooks, corporate branch manager at HomeSmart Scottsdale in Scottsdale, Ariz., that team is Quicken Loans. With 31 years of experience under its belt, Quicken Loans has helped more than 2 million American families finance their homes, closing more than $220 billion in mortgage loans from 2013 to 2015.

“Everyone knows about Quicken Loans, as they’re dominant in the marketplace,” says Brooks, who initially shied away from working with the mortgage lender because of its size. But his decision to begin working with Quicken Loans this past year has proven to be nothing but beneficial.

With a team of agents under his wing, Brooks notes that the firm closed 120 deals last year, and is on pace to close between 150 – 160 deals this year. “Quicken Loans has been involved in a vast majority of these transactions,” says Brooks, who can’t say enough about the Quicken Loans Agent Relations team that works behind the scenes to keep the process running smoothly.

“The Quicken Loans Agent Relations team is really just an extension of my team. What they do is make me look really great,” says Brooks, who has nothing but good things to say about the process of getting his clients financially ready to purchase a home.

An avid fan of Quicken Loans’ game-changing Rocket Mortgage—the first-ever completely online mortgage experience—Brooks points to the Agent Relations team’s commitment to following up as an integral piece of the puzzle.

“The follow-up has been fabulous. Not only does it make me look better, but it also makes my team look professional,” says Brooks. “When Quicken Loans reaches out to a client, they’re reaching out on behalf of me, as well, which is a huge win-win.” In addition to staying in touch with clients and holding their hand throughout the process, the team at Quicken Loans is committed to keeping Brooks and his agents informed as to what’s going on along the way, ensuring that everyone is kept in the loop.

While issues are flagged and rectified in a timely manner, even more impressive is the fact that the team will work with prospective buyers who have been passed their way who may not be quite ready to purchase a home. “Rather than making them feel as if they aren’t worthy of a loan, Quicken Loans goes above and beyond by staying by a prospective buyer’s side and walking them through the process associated with repairing their credit or working through a negative issue on their credit report, which is extremely beneficial,” says Brooks.

As buyers continue to turn to the internet for all of their real estate needs, the Quicken Loans model works for buyers across the board—from millennials to seniors.

“All around, I’ve been extremely pleased with Quicken Loans,” concludes Brooks.

For more information, please visit or call 866-718-9842.

Paige Tepping is RISMedia’s managing editor. Email her your real estate news ideas at

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