American Home Shield® holds steadfast to its commitment to work harder for today’s buyers and sellers
For Woody Hogg—president of ERA Woody Hogg & Associates, a one-office firm with 90 agents in Mechanicsville, Va.—the benefits associated with a home warranty are numerous. But not just any home warranty will do.
“While anyone can offer a home warranty, when it’s needed, American Home Shield® (AHS®) has proven to be the most reliable,” explains Hogg.
With 47 years of experience under his belt, Hogg joined ERA Real Estate 40 years ago. Today, he and his agents go above and beyond by taking the time to educate clients—especially first-time buyers—about the protection a home warranty provides before, during and after the transaction.
“The home warranty provides buyers a level of comfort, especially first-timers who may not have a lot of cash,” says Hogg, “making it easier on everyone if a covered system or appliance breaks down after move-in day.”
Committed to getting the job done, AHS provides buyers and sellers access to an 800 number they can call to connect with a nationwide network of over 13,000 independent professional contractors. Ready to receive service requests 24/7, 98 percent of requests are dispatched to local contractors within 24 hours.
Never one to rest on its laurels, AHS is constantly pushing the envelope in order to help buyers and sellers protect their investment. The recent introduction of re-key coverage, available in select states, including Virginia, is yet another way the company is enhancing its home warranty product.
“People don’t often think about the locks on their new home, but once you’ve purchased a property—particularly new construction—it’s important to be aware of the fact that there may be numerous keys to your home floating around,” says Hogg.
But it doesn’t end there. In fact, the firm’s local service representative, John Krug, is a key piece in the success of the longstanding relationship. “Having good account executives is a big part of a home warranty company, and John has been fantastic in that role,” says Hogg. “In addition to being a part of our team, he always makes time to come to our functions, and he offers great support.”
For more information, please visit www.ahs.com/realestate.