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Boosting diversity and inclusion has become a top priority for many business professionals around the world. Here are three steps you can take as a real estate professional to help strengthen diversity and inclusion in your workplace.

Attract Diverse Top Talent
Having a mixture of cultures, backgrounds and abilities in your workforce can bring different experiences and talent, which can help to increase innovation and perspective.

Local and national minority organizations are great places to strengthen and cultivate relationships with diverse groups of real estate professionals.

These organizations include:

  • Asian Real Estate Association of America (AREAA)
  • National Association of Gay & Lesbian Real Estate Professionals (NAGLREP)
  • National Association of Hispanic Real Estate Professionals (NAHREP)
  • National Association of Real Estate Brokers (NAREB)
  • National Association of Women in Real Estate Businesses (NAWRB)

“Consider hosting quarterly educational events where you invite high schools, universities and secondary colleges to learn about the real estate industry,” says Teresa Palacios Smith, vice president, Diversity and Inclusion and Multicultural Strategies, at HSF Affiliates LLC. “Host town halls and open forums at your office(s) so that you can invite new and established agents to learn more about your company and the opportunities and tools you offer that can set you apart from your competition.”

Engage and Retain Employees
When employees feel engaged, they’re committed to their team and their company. Be an open organization where team members of all backgrounds, religious beliefs and sexual orientations can be who they are.

Smith emphasizes, “Real estate agents want to be around other successful agents and be part of a company that fosters innovation, mentorship and education, and has strong marketplace visibility.”

Empowering each employee to discover their own potential, through conferences and other development opportunities, shows you’re invested in each of them as an individual, as well as in their growth and advancement.

By building an inclusive environment for your team members, you’re developing stronger networks and connections for your business, and it may also help cut down on the costs of expensive turnovers.

Get Involved in Your Community
Community involvement helps benefit the future growth of the area where you live, work and play, and it provides you an excellent opportunity to attract new employees and clients.

“Depending on the level of participation, getting involved can also develop leadership skills, establish you as an expert in the field and create loyalty among your brand,” says Smith.

Develop strategic relationships with diverse organizations and groups within your community, such as faith-based and non-faith based organizations, nonprofits and local government agencies (police, fire and schools).

Community involvement is also an easy way to boost morale and company culture: It gets team members out of the office and interacting with each other for a cause they care about and support.

People make decisions with their head and their heart, so make sure that your talent and client base is represented in all aspects of the business.

If you have any questions or would like more information on how the Quicken Loans Agent Relations team can help you grow your business, call (866) 718-9842 or email us at You can also visit us at 

Experts from the Quicken Loans Diversity and Inclusion and Talent Brand teams provided insight for this article.

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