In support of its technology partnership with more than 200,000 agents, teams and brokerages, Inside Real Estate is launching a Customer Empowerment Program, aimed at providing financial relief and virtual training designed to support customers who have been impacted by global events related to coronavirus.
In a letter to its customers released this week, Inside Real Estate CEO Ned Stringham stated the company’s “fierce commitment to the success and well-being of our customers,” adding, “More than ever, we are committed to serve as a true partner to the over 200k agents, teams and brokerages who depend on us to help them run an efficient and profitable business. We are all in uncharted territory, but Inside Real Estate is equipped to handle moments like this. Both our product infrastructure and staffing are designed to be flexible and support our operations even in the face of widespread global challenges.”
Inside Real Estate’s Customer Empowerment Program includes:
· Financial Relief: Inside Real Estate will provide eligible customers, whose businesses have been impacted by the coronavirus pandemic, financial relief in the form of deferred payments on existing subscriptions.
· Virtual Training Summit: Inside Real Estate will host weekly, virtual training sessions for agents, teams and brokerages focusing on real estate strategies that help them successfully navigate the impacts of coronavirus. Webinar trainings to include topics such as:
- Hosting & promoting a virtual open house
- Promoting your listings digitally
- Engaging prospects & customers virtually
- Leveraging video marketing
- Connecting with your community using Landing Pages
· New Customer Considerations: Brokerages and teams looking to get started with Inside Real Estate, who are facing short term financial setbacks due to coronavirus, will be eligible for special pricing concessions and product launch considerations.
“These are stressful times for everyone, but we know our customers to be smart, dynamic leaders who will bravely power ahead to keep their businesses moving forward,” stated Stringham. “It’s time for us to be proactive and creative, finding new ways to help our teams stay connected and productive. Our real estate community is strong and resilient, and we will navigate these challenging times, together.”
For more information and to read Stringham’s letter to the industry, click here.