Leading Through Change: Upholding Core Values During a Time Brokers and Agents Need It Most
Strong leadership is critical where uncertainty and disruption have become the norm. The recent NAR lawsuit and broader industry challenges ...
Tag: Customer Service
Setting the Stage for Smoother Real Estate Transactions
Above, John Coake. Last fall, Compass acquired Realty Austin and Realty San Antonio—a boutique firm with four offices boasting two ...
Unveiling the Future: AI-Driven Strategies for Real Estate Success
In today's ultra-competitive real estate market, staying ahead of the curve is not just an advantage; it's a necessity. Artificial ...
Virginia Mega-Team Thrives on First-Class Service
British transplant William Close, who arrived in the U.S. with his diplomat parents 26 years ago, learned early in life ...
Why You Should Never Outsource Customer Service or Support
When a real estate agent calls your tech company for assistance, what kind of experience will they have? Will they ...
Using Property Data to Enhance the Client Experience
Data technology is driving transformation across every industry when it comes to decision-making, innovation, and customer experience. The real estate ...
Level Up Your Brokerage’s Bottom Line with One Simple Change
Behind the scenes of every brokerage and team are a lot of moving parts. So how do you guarantee a ...
Don’t Make These 4 Customer Service Mistakes
Even top real estate agents make customer service mistakes. But it’s the best agents who find the lesson in each ...
5 Real Estate Agent Coaching Tips for 2021
Last year was filled with unique challenges that no one could have anticipated. We adopted the phrase "social distancing"; turned ...
Providing Exceptional Service to Buyers and Sellers Alike
HSASM Home Warranty pulls out all the stops to stay on the cutting-edge A home warranty is one of the ...
The Real Estate Space Race: How Leaders Are Amping Up Training in the Post-Settlement Landscape
It’s possible to increase your efficacy in the face of the change, instead of allowing it to paralyze you with fear. Read more.
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