RISMEDIA, Nov. 6, 2008-ShowingTime, a leading showing management technology provider, announced it will release a significant update to its Web-enabled ShowingDesk Web Edition software that will include a new module, ShowingVoice, one of the real estate industry’s first ‘text-to-voice’ automated calling systems.
Available to offices using ShowingDesk Web Edition, ShowingVoice will eliminate up to 80% of outbound manual calls by enabling offices to essentially “hand off” showing confirmation and notification calls. According to the company, ShowingVoice makes calls for offices, ensuring a fast response and more confirmed showings, which can lead to quicker home sales.
“ShowingVoice will redirect staff and agents from making outbound showing confirmation calls toward more productive tasks,” said ShowingTime Executive Vice President Michael Lane. “It calls the seller for you, giving the seller the option to confirm the showing by pressing a key on their phone. It then calls the requesting agent to let them know their showing is confirmed, all in a matter of minutes,” Lane said. “In many instances offices will be able to reduce expenses.” ShowingVoice is set up on a per-listing basis; offices decide when calls will be made, if a confirmation is required or if leaving a message is OK to confirm.
The ShowingDesk Web Edition 2.1 release – currently in testing and being used by select customers – will include other enhancements and features designed to further automate the showing management process:
• Automated price change e-mails can be sent to showing agents
• Automatic uploading of listing photos from the MLS (in most markets)
• ‘Activity on Comparables’ report
• Improved HTML e-mails with listing photos
• Improved tracking of text messages, e-mails and alerts
• Take a Message functionality
The release will be systematically rolled out to existing customers over the next several weeks and will be made available to new customers who license ShowingDesk Web Edition as soon as mid-November.
“Our engineering team has been working diligently on this release and has incorporated insights gained from customers,” said ShowingTime CEO Scott Woodard. “We’ll continue pursuing our objective to make ShowingDesk Web Edition the de facto standard for real estate offices nationwide to manage showings.”
For more information, visit http://www.showingtime.com.