RISMEDIA, November 3, 2010—ShowingTime, a showing management technology provider, announced it has reached agreements with appointment center service providers in Tennessee and Pennsylvania to assume their operations and take over managing their customers’ showing management requirements.
Offices and agents who were customers of The Appointment Desk in Tennessee and Showing Center Services in Pennsylvania have been migrated to the ShowingTime Appointment Center. Customers notice right away that ShowingTime’s Appointment Center offers a distinctive feature: representatives answer calls as though they are in the customer’s office. For example, calls are answered, “Hello, this is ABC Realty, how many I help you?” to extend the customer’s branding, a feature not offered by other vendors.
“We’re thrilled to partner with these two regional service providers and have increased staffing at all our appointment center locations,” said ShowingTime Chief Executive Officer Scott Woodard. “Our new customers will experience excellent customer service and can expect many new product enhancements along the way.”
ShowingTime’s Appointment Center provides offices and agents with a highly configurable solution that gives them maximum flexibility for managing showing appointment requests, confirmations, notifications, feedback and reports. It takes full advantage of ShowingTime’s extensive experience delivering best-in-class showing management tools, currently used to manage more than two million showings every month.
“Our Appointment Center is open seven days a week and offers the longest hours in the real estate industry, plus an easy-to-remember number: 800-SHOWING,” said ShowingTime Executive Vice President Michael Lane. “The experience we’ve gained handling millions and millions of showings, coupled with extensive research we’ve done into what offices and agents want from an appointment center, has made the ShowingTime Appointment Center the appointment center of choice.”
For more information, visit www.showingtime.com.