Who are REALTORSĀ®? They are advocates for consumer and property rights that abide by the National Association of REALTORSāĀ® (NAR) Code of Ethics and who help millions of Americans realize their dream of homeownership. #ThatsWhoWeR.
For many outside the industry, the term REALTORĀ® is often mistaken as synonymous with real estate agent. Now, NAR is looking to change this, focusing on the authentic stories of REALTORSĀ® with a national, multi-platform āThatās Who We Rā campaign, which showcases the true definition of a REALTORĀ® in an innovative, interactive format.
āWe had very specific objectives in mind,ā says Victoria Gillespie, NARās chief marketing and communications officer. āThe campaign will demonstrate the true value of REALTORSĀ®. Yes, they help consumers buy and sell properties, but they do so much more than that; they are so integral to bettering the communities they serve. Second, to distinguish REALTORSĀ® from other agents who do not subscribe to the Code of Ethics, and third we really wanted to deliver a sense of pride in being a REALTORĀ®.ā
āThatās Who We Rā serves as a reminder of what NAR has always stood for, while signaling where the organization is heading,ā said 2019 NAR President John Smaby in a statement. āFor REALTORSĀ®, the campaign is a rallying cry that instills pride in their everyday actions. For consumers, itās an education about the REALTORĀ® difference.ā
What does the campaign entail? Launched on Feb. 25, 2019, the dedicated website will begin to highlight stories of REALTORSĀ® in the many facets of their work. Each month, REALTORSĀ® will be able to submit their stories surrounding a specific theme. They will also have access to print and banner ads, social posts and cover images, campaign logos and more.
āOne of the most exciting parts of this campaign is that we’ve built resources and deliverables for REALTORSĀ® and REALTORĀ® Associations that they can use to brand themselves. This will ensure consistent messaging and all will benefit as a result of the campaignās brand lift,ā says Karen Bebart, NARās director of Project Management.
NAR also partnered with global advertising company Havas and Director X to create a āThatās Who We Rā commercial that has a distinctive, modern look with a compelling storyline surrounding REALTORSĀ® and their role in āhelping humans find homes and property, build communities and turn dreams into realities.ā
āOur society has created trusted symbols from āVerifiedā Instagram accounts to the Good Housekeeping Seal,ā said Karen Goodman, group creative director at Havas Chicago in a statement. āAs we dug into this brand, we knew REALTORSĀ® were the real deal and needed to find a way to telegraph that to everyone. We needed to turn the āRā into the trusted symbol you should look for when buying and selling property.ā
āIt was so important to us that we create a visually dynamic commercial in order to break through to consumers,ā says Tiffanie Mai-Ganske, chair of the NAR Consumer Communications Committee.
For Mai-Ganske, building the campaign was about properly representing REALTORSĀ® from across the nation. The collaborative efforts between committee members helped to carefully shape everything from the selection of the creative direction to casting and music for the commercial.
āThe idea of the campaign came about because we were looking to showcase what REALTORSĀ® truly do. We are not only experts and advisors in a transaction helping consumers find their perfect fit in their communities, but what sets us apart is that we subscribe to a code of ethics,ā says Mai-Ganske.
The Code of Ethics is the differentiator, according to Gillespie, who says this campaign is unlike any other because it is vested in helping consumers understand the wide range of support REALTORSĀ® offer, realize the value REALTORSĀ® bring to communities and how the REALTORĀ® trademark is the symbol to identify a trusted professional.
The strategic marketing campaign hopes to have an immediate impact that will resonate with both members and consumers.
For the campaign, NAR has partnered with several content, streaming and social media platforms, such as Apartment Therapy, VICE, The Atlantic, Washington Post and more, to attract their target audience.
At the center? A marketing strategy created with insightful input from the industry, sharing stories about what REALTORSĀ® do every day because thatās who they are.
I want to emphasize that this campaign was accomplished with a lot of heart and passion,ā says Gillespie. āItās been a labor of love because we are doing this for our members.ā
āOur story is a century in the making as we began to set NAR members apart from the rest by establishing a Code of Ethics in 1913,ā said Smaby. āThis code is as relevant now as it was one hundred years ago; itās our pledge of honesty, integrity, professionalism and community service as a true partner for buying or selling a home or property. āThatās Who We Rā reinforces that partnering with a REALTORĀ® delivers the peace of mind that can only come from working with a real person who is committed to their clientsā futures and neighborhoods just as much as they are.ā
Liz Dominguez is RISMedia’s associate content editor. Email her your real estate news ideas at firstname.lastname@example.org.