Diane Glass leads Berkshire Hathaway HomeServices Chicago with one goal—operational excellence. She seeks to gain an understanding of what people need most to flourish in their roles whether they are an agent or an employee. Under her leadership the company was ranked as the 2023 No. 1 Top Workplace in Chicago by the Chicago Tribune.
“I find learning, understanding, addressing and implementing what people need most to flourish in their roles highly rewarding,” explains Glass. “In our company, you are not one of many; you are one of us.”
In 2023, Glass initiated “Belonging Council,” which explores ways to improve and take action to make the industry and company more diverse, equitable and inclusive. Through this initiative Glass and members began the project of visiting all 77 Chicago neighborhoods, five of which were completed last year. She also spearheaded the “Move Confidently” campaign, and “Make Room,” a fresh way to envision the new possibilities that inspire clients to buy, sell and rent homes through original illustrations of agents in the spaces and places they love most.
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