Scott MacDonald, broker/owner and president of RE/MAX Gateway, helps guide both buyers and sellers smoothly through virtually any residential real estate transaction.
Amid the onset of COVID-19, he pivoted the company’s training to a full online schedule and increased communication with their over 140 agents, all with a positive attitude. By putting everyone else first, MacDonald was able to assure his firm would continue to thrive in unprecedented times.
He also shared motivational videos with his agents, challenging them to push through the pandemic with insightful ideas for contacting clients and business advice. MacDonald’s relationships throughout the industry provided agents with guest speakers from all over the globe, offering insightful training to help maintain success. In addition, he quickly implemented safety protocols and provided his agents with best practices in this new normal.