As chief executive officer of Williston Financial Group, industry veteran Steve Ozonian commanded the company’s near-immediate transition to a fully remote work environment and helped shape and execute a contingency plan at the start of the pandemic. Amid COVID-19, he led the company to a banner year of record sales, exponential growth and increased market share. In addition, he directed the launch of three new technology offerings through WEST, WFG’s technology subsidiary.
"I have been fortunate to learn, execute and leverage being in strategic leadership positions within many of the key business verticals that make up a homeownership transaction,” says Ozonian. “Having focused on technology to deliver better service and financial results has led to an understanding and future-focused ability to win and keep creating value."
Under his leadership, his teams continue to rank “world class” for service and average a company-wide net promoter score of more than 70 throughout the year.