Jack Markham joined Z57 and Zurple, owned by Constellation Software, in April 2017 as vice president and site director. Markham has been promoted to general manager and now focuses on managing day-to-day operations at the two companies.
Markham has renewed the focus at the companies by completely changing the mentality to one that is "customer-obsessed." Under his leadership, Z57 and Zurple have improved customer engagement, increased brand rating and changed customer perceptions. This has helped both companies increase their value offering to agents, allowing them to retain agents as clients for longer periods.
Markham previously created Market Leader’s Million Dollar Pipeline Program to help agents build a solid foundation for long-term success. The program addressed an array of topics, such as how to increase lead generation via social media and how to engage and motivate consumers. Markham also worked for Trulia and Equator before taking on his current role. He won the 2015 HousingWire Rising Star Award and is a thought-leader who frequently speaks at real estate events across the U.S. to share tips and best practices, including how to turn leads into lasting relationships. In 2018, Markham adds being published in Forbes to his list of accomplishments.
Markham believes that positivity and motivation are critical components of any thriving business. “Customer success and morale, and employee success and morale, should be the foundation of every business, and something that every business owner should focus on daily,” says Markham.