In 2020, Rocket Companies launched Rocket ProSM Insight, which lets real estate agents check clients' loan application status via a website and mobile app. Agents can upload documents if needed and adjust clients' approval letters.
Jay Farner, CEO of Rocket Companies, told RISMedia: "Our team is constantly leveraging the power of technology to streamline and simplify the mortgage process. Rocket Pro Insight is the latest innovation in a long line of FinTech tools we have created to improve the experience and give added confidence to our clients and their partners."
Rocket Mortgage also partnered with realtor.com® to help homebuyers seek mortgage approval. Agents who partner with realtor.com® can work with buyers who have been preapproved.
Additonally, Rocket Mortgage was named No. 1 in J.D. Power's survey of mortgage servicers for a record 18th time in 2020. It was also named No. 1 in the U.S. for client satisfaction in primary mortgage origination.