Lindsay Smith took on the role of chief strategy officer for Title Alliance, Ltd. in 2019. She focuses on overall growth, communication and strategic development to strengthen the family of companies. Title Alliance is rapidly expanding and opening offices in new territories.
Smith is most proud of her work in evolving company culture, providing employees with new opportunities for development beyond the title and escrow businesses, and offering rewards, such as growth in an employee stock ownership plan (ESOP). Smith has launched a series of company-wide events focused on goal-setting, personal growth and motivation.
She says, "My motto is that every person–employee, partner and client–should feel like a VIP at all times."
Smith focuses on having genuine conversations and forming connections with partners. She believes this approach is changing the nature of the title industry as a whole. Those strategies and her successful track record of growth led to her being named CSO.
Smith finds wisdom in the words of Rachel Wolchin: "Surround yourself with people who reflect who you want to be and how you want to feel. Energies are contagious."
Smith says she chooses to work with people who have integrity, who inspire her and who hold themselves to the same standards she does. She concludes, "Positive energies create positive results–and in the end, isn't that what we are all looking for?"