Tag: Customer Service

Welsh-born poet George Herbert once said, "Good words are worth much and cost little." This is especially relevant in all ...

Change is in the air—and it's not just the autumn weather. With new technology and new ways of doing business, ...

While rolling out a new team training solution for a national brand, we recently encountered several broker/owners who asked the ...

Although you may be busy closing deals this spring and summer, lead generation is still an important part of your ...

Deeply connected, trust-based and authentic client relationships are hard to come by, and clients know it. Businessman Paul G. Krasnow, ...

So, what are the driving forces behind business growth? More than any tool or resource, it boils down to the ...

In today's reputation economy, getting the digital customer experience right is essential to your survival. Brands need to remember that ...

In today's ever-changing, digitally-focused real estate industry, professionals seeking an advantage are looking for the next new shiny object that ...

When was the last time you had an ultimate customer experience? What experience(s) did you tell your friends about, and ...

Successful real estate professionals know the importance of building the kind of long-term client relationships that lead to repeat and ...