RELO DirectÂ® recently bestowed awards to two of its real estate partners during its sixth annual Corporate Forum.
The RELO PartnerÂ® Service Excellence Award honors Leading Real Estate Companies of the WorldÂ® member firms that have exceeded customer expectations and have provided the best overall service experience for RELO DirectÂ® clients and relocating employees. The winner of this yearâ€™s Service Excellence Award is Acton Real Estate Company of Acton, Mass.. The first runner-up for the award is Heritage Real Estate Company of Houston, Texas; and tied second runners-up include Ebby Halliday, REALTORS of Dallas, Texas; F.C. Tucker Company, Inc. of Indianapolis, Ind.; and Greenwood King Properties of Houston, Texas.
A second award, the RELO PartnerÂ® Leads Award, is presented to a member company in recognition for having the most converted leads for new corporate accounts and the most consumer leads through new and existing marketing channels. The top winner of the Leads Award is Zeitlin & Company, REALTORS of Nashville, Tenn. Zeitlin & Company is followed by: Baird & Warner of Chicago, Ill. (first runner-up); McEnearney Associates, Inc. of Alexandria, Va. (second runner-up); and First Weber, Inc. of Madison, Wi. (third runner-up).
â€śKey performance indicators (KPIs) and the ability to consistently provide a superior customer service experience are tremendously important qualities in a supplier partner,â€ť says Oliver Dubester, director, global supply chain management. â€śLast year, Acton Real Estate Company and Zeitlin & Company went above meeting minimum targets for performance. RELO DirectÂ® is fortunate to work with such a deep and broad network of high-performing real estate professionals. Their expertise and dedication to exceeding customer expectations directly aligns with our corporate values and serves the best interests of our clients and their relocating employees.â€ť
For more information, visit www.relodirect.com.