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With a longstanding reputation in the Beaumont, Texas, marketplace, Andy Hemmings—executive sales manager at Coldwell Banker Southern Homes—and his agents go the extra mile to ensure the home-buying and -selling experience is as worry-free as possible by taking the time to educate buyers and sellers on the benefits of an American Home Shield (AHS®) home warranty.

“Not only is it good for the client, it’s good for our company,” says Hemmings, who goes on to say that he and his agents encourage clients to include home warranties in each and every transaction.

“Since we’ve been working with AHS—for over 20 years—the scope of coverage that’s being offered has expanded,” says Hemmings. “Today, they offer more packages and ways the coverage can be put together based on the needs of our clients.”

Hemmings also believes that with the frequency and volume of warranties marketed in today’s environment, buyers and sellers are acknowledging the fact that home warranties are more than just “nice to have.”

“Our clients truly see the home warranty as an investment,” says Hemmings.

But it doesn’t end there. Hemmings can’t say enough about the team he’s worked with over the years at AHS. Not only are they willing to take clients’ concerns “up the ladder,” they also pay close attention to the feedback provided by Hemmings, his agents and their clients.

“We’ve had to get our local AHS rep involved on occasion,” concludes Hemmings. “She is always there for us when we’re looking for a perfect solution to a listing challenge, or to answer a question. American Home Shield has always been very good about resolving any issues that have developed with any of our buyers or sellers on their home warranties.”

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