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Have you ever had one of those days where you wish you could clone yourself to get more done? How do you handle listing properties, negotiating contracts, prospecting for new business, showing homes to buyers and covering all the details, while factoring in time to grow your business—and still have time for yourself? The answer is…you can’t! The proven solution? Leveraging with a high-performance team.

To create a successful team, you must first identify the positions needed. Then, it’s all about hiring the right people and learning to let go. While team leaders have a hard time letting go because they feel as though no one can do things the way they do, or that everyone wants to work with them, the truth of the matter is that clients just want to be taken care of.

Chances are, someone else can do some tasks better than you. When you create solid job descriptions and learn how to hire based on key competencies and behavioral styles specific to each position, you’re on your way to leveraging your success and theirs.

Your next step is to build operational excellence that will ensure that everyone clearly knows their role. This comes with establishing systems that monitor and measure all team activities to keep the team at optimum performance. High-performing teams have high accountability and trackable measures in place, like Workman Success Systems’ Daily Success Habits form. This form helps the agent track their activities during the day to ensure that they’re focused on money-making activities. Another key form is entitled My Perfect Week, which helps team members schedule and prioritize their week with dollar-productive activities that then plug into daily habits for high productivity. With systems and clearly defined roles in place, the team leader can focus on the two highest money-making activities: business and people development.

When each team member has clearly defined responsibilities for their position, and for each company project, they’re on target to produce more sales at a higher level because everyone understands their function. To keep those action plans in place, a smart team leader implements checks and balances with the Workman Success Systems’ project management program called Agile. With the Agile Project Manager, efficiency is increased by not having to reinvent the wheel for various annual activities.

The results are impressive when you harness the power of leveraging team productivity. Teams provide a higher standard of practice to stand out and enjoy increased referrals driven by their exceptional customer care from raving fans.

A team allows for members to enjoy greater life balance while being able to provide for their family with a higher profit level. With proper delegation and clear job duties, agents perform better, become lifelong employees, are less fatigued, and can show their love to the consumer. It’s a win/win for all.

A successful team concept creates a powerful domino effect like increased productivity, elevated customer care, life balance and endless opportunities.

Download a free copy of Agent vs. Closing Coordinator job duties summary here.

Knoerr_Samantha_60x60Samantha Knoerr, a Workman Success Systems business consultant, is the chief operations officer to the Christy Buck Team with Infinity Real Estate Group in Houston, Texas. The team ranks in the Top 20 teams in the state, as well as the No. 1 team in the area since 2014. Knoerr has been in the business for 11 years and oversees every aspect of the company. Contact her at For more information, please visit

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