RISMEDIA, August 18, 2008-Centralized Showing Service, Inc. announced its partnership with Real Living HER, one of the largest divisions of Real Living, Inc., located in Columbus, Ohio. According to the company, Real Living is one of the fastest growing real estate companies in the nation.
“Centralized Showing Service is very pleased that Real Living HER-a well-respected, trend-setting company-places their trust in us to handle all of their showing needs,” said Carrie Rollison, regional account executive for Centralized Showing Service in Columbus.
Centralized Showing Service (CSS), says the company, works with Realtors® to simplify the showing appointment process by providing one number to call to schedule home showing appointments. CSS maintains six call centers that schedule more than fifteen million showings each year for more than 110,000 REALTOR® members in 52 markets across the nation. Real Living, Inc. has more than 4,000 agents and 170 offices coast to coast. The franchisor was named one of the best new franchises by Entrepreneur Magazine.
Rollison and CSS have been talking to Real Living HER for over three years. When Real Living HER was looking for a more efficient method of scheduling showings on their properties, they created their own call center based in Columbus, Ohio. They realized that instead of re-creating the wheel, they could partner with a professional call center and a company whose sole mission is to schedule showings for Realtors across the country.
Real Living CFO Bob McAdams knew moving forward with CSS was the right choice. “Centralized Showing Service has streamlined the way our agents do business,” said McAdams. “When you simplify something that could take hours into a few minutes, it’s invaluable.” Real Living HER signed a sixteen month contract with CSS and started using their Kansas City-based call center on June 2, 2008.
“The technology CSS offers allows us to concentrate on what we do best, which is sell homes and grow our business,” said McAdams. “CSS provides not only a fully staffed, professional call center to schedule our showings, but their Realtor tools, Web interface, upgrades and support are standard with their product.”
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